Radiologik - Accessible Radio DJ'ing and Automation is available from macinmind.com

1. • CommentAuthorkeownrwk
   • CommentTimeFeb 17th 2010

    

   We run the http://astronomy.fm 24 x 7 radio station running RadioLogik (registered under Rob Keown). We run it from two locations, switching from one to the other every few days.

   We have had some issues dragging new tracks into the "Program [1 & 2] Voiceover [3]" playlist area. We receive a runtime error which causes R/L to crash.

   Michael Foerster (the other host) encounters this most often. I have had it happen too, but do not get the message quite so specific.

   Before I go into a million unneeded details, I have attached a screenshot of the error and Michael's System Profiler spx file so you can see exactly what his environment is.

   The last error occurred about 30 minutes ago. When he relaunched he was prompted to upgrade, which he did, so the errors occurred on version 1.6.7

   The last error occurred while Michael was dragging a 9MB mp3 file from the finder into R/L. The file is not corrupt and has no DRM. The R/L playlist had two items in it at the time. R/L Scheduler was OFF.

   Thanks much! We love R/L!

   Rob Keown
   Michael Foerster
   Astronomy.FM

   
2. • CommentAuthorkeownrwk
   • CommentTimeFeb 17th 2010

    

   Here is the spx file

   • Michael\'s MacBook.spx.zip
3. • CommentAuthorkeownrwk
   • CommentTimeFeb 17th 2010

    

   The frequency of occurrence is 1-2 times a week.

4. • CommentAuthorLane
   • CommentTimeFeb 17th 2010

    

   That's something you should report directly to Jay. He checks here, but you'll be sure to get his attention via his email.

   Have you been able to reproduce it at will? Does dragging the same file reproduce the error?

5. •  
     CommentAuthorSunnySideSound
   • CommentTimeFeb 18th 2010

    

   You should definitely send this to Jay. I believe that our station has encountered similar problems, but I don't know the specific details, because the error occurred when I was not there. All I was able to diagnose when talking with Jay was that something happened while dragging. It looks like you have better info, and that could really help out!

6. • CommentAuthorkeownrwk
   • CommentTimeFeb 18th 2010

    

   I emailed a link to this forum post to Jay. It is not file specific.

   Michael has had most of the issues and that might be because he is Program Director and toys a lot with segments. I tend to use Scheduler more (I think) and I don't encounter it as often.

   I do know that the times I have encountered the issue it has almost always when I have gone into the played log, highlighted an entry, hit the "bottom" button *and then dragged the file up the list to position it. I then receive the "rotating beachball" and the whole chain crashes (R/L and NiceCast). However, as noted in the original post, we have encountered it while dragging from the finder into R/L as well.

7. • CommentAuthorLane
   • CommentTimeFeb 18th 2010 edited

    

   I suspect if this happens during dragging that it's likely banging it's head against something else that happens during the drag. Is one song ending and another starting during that drag? I had issues with that a long time ago, but those were fixed. Maybe it's creeped back in? That error screenshot, and your extra info makes me think it has something to do with the last item in the playlist, which would be the item you just dragged or are dragging. My guess is it's position in the program somehow manages to exceed the number of items in the program. Like you're dragging while the program advances, and some math goes wrong when the list gets shorter by one. This is just a guess. I don't have enough info to really know.

   NIcecast could possibly be a factor here. Do you have nicecast set to listen to the Radiologik DJ applications for it's sound output? Also, I think Jay made some changes to how DJ interacts with nicecast over song titles info. Maybe something to do with that.

   Reproducing this will be very helpful for Jay. Sometimes he has seeming magical intuition on how an issue could happen, but nothing beats predictable reproduction of the issue.

8. •  
     CommentAuthorKaffeepause
   • CommentTimeFeb 18th 2010

    

   I think sending also the crash reports will be helpful for Jay to figure out the issue.

   In know RLDJ as rock solid. But when I changed to Snow Leopard, I had crashes while saving program listst. I had to go back to Leopard to prevent the crashes.
   But I saw in Michael's spx file that he runs Leopard, so this doesn't seem to be the reason for the crashes.

   Did You ceck the permissions of the files? In the past I had sometimes problems with other files in other applications with the permissions and got crashes in the one or other case. After I cecked "Ignore owner" in the get info dialogue of the harddisk the problems din't occur any longer. I alwas store my own files on any other than the OS hard disk.

9. • CommentAuthorjaylichtenauer
   • CommentTimeMar 3rd 2010

    
   Radiologik Developer

   We think we squashed this bug in DJ 1.6.9. No reports of problems since I sent a fix attempt beta before then releasing 1.6.9. We'll see.